Shipments and returns
Processing time
Almost all orders are shipped within 2-7 business days from the order submission date. That being said, it is important to note that the exact production time can differ from order to order.
Packaging
We use several different types of packaging, selecting the most appropriate option based on the product type. Extra care is taken to ensure maximum protection of fragile products.
Trucking the order
When your order ships, you will be emailed a tracking link. If you have any issues regarding your tracking or shipping, please contact us.
Trucking orders may not be available as specified on the page below due to limited international transportation for some countries. We appreciate your understanding.
Shipping rates:
Shipping costs and methods for your chosen items are displayed at each checkout. We offer the fastest delivery ways in the designed moment shop, so if you want the cheapest choices to lower your charges, please email us at contact@designedmoment.com with your order number.
Returns & exchanges
We don't accept returns, exchanges, or cancellations
But please contact us if you have any problems with your order.
For more information about our store or if you haven't found the answers you're looking for, please visit our FAQ page.